FAQ

Will Bib Magnets hold through multiple layers of clothing?

Yes, and no.  Obviously there are limits as to how strong the magnets can hold together.  But it should matter how many layers you have on.  You will only use the magnets through the outer layer of clothing.

 

How do I store my Bib Magnets so they don't get lost or stuck together?

The custom plastic container you bought them in is re-sealable.  Just put them back on the insert card and keep them safe and sound until the next race.

 

I do not live in the United States. May I still buy merchandise?

Yes, we ship all over the world.  See policies and timing below.

 

How big are Bib Magnets?

  They are 16mm wide .

 

What type of magnets are Bib Magnets?

The magnets are N45 rare earth neodymium magnets.  (Let’s just say, that’s really strong!)

 

Where can I buy Bib Magnets?

   You may buy them from this site.  But you can also find Bib Magnets at retail locations around the country, and soon all over the world.  Retailers may also order bulk quantities.

 

What if my epoxy logo becomes dislodged?

 You can reattach it with a small amount of Super Glue or other strong adhesive.  Be aware, that magnets not stored separately may damage epoxy logos due to magnetic strength.

 

How long will it take to receive my Bib Magnets?

 

We use FedEx, UPS, DHL, and USPS for delivery.  Each has its’ own timetable.  When we receive an order, it is usually generally shipped within one business day.  When the order is shipped, you will get an email notice alerting you that the Bib Magnets have been shipped. 

Allow an additional 3-4 weeks will be needed for orders shipped outside the United States.

If the expedited shipping option is selected, this will only expedite the shipping process.

For USPS:

Domestic:
Priority and First Class Mail: 3 - 5 business days

International:
Priority Mail: 6 - 10 business days

First Class Mail: varies, especially depending on the country you are shipping to, but it could take up to 3 weeks.You should receive a tracking number along with your shipping confirmation email!

 

How do I pay for my order?

We accept Visa and Mastercard, as well as pay pal.

 

What if I have a question that is not on this list?

Don't worry, we are here to help. Please contact Customer Service at the email address provided.